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George Moss Watch Repairs

About Us

 

Fast, convenient and cost-effective

About George Moss Watch Repairs

George Moss Watch Repairs was created specifically to offer a reliable and professional watch repairs by postal service.

This new venture was born from growing requests from customers of our sister company, George Moss Jewellers, that lived further afield but still wanted the same trusted service they’ve experienced in-store.

With the world evolving and flexibility more important than ever, we wanted to ensure that distance doesn’t compromise on quality. Our postal service offers the same care, attention to detail, and expertise that our in-store customers know and trust—delivered straight to your door.

We have the ability to service a variety of watch brands, including Rolex, Breitling, Cartier, and Omega. Rest easy knowing that all watches treated under our repair and resealing service are backed by a 12-month guarantee for your peace of mind. 

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Phoebe – Repairs Manager

I’m Phoebe, the Repairs Manager here at George Moss Watch Repairs and George Moss Jewellers, and my passion lies in delivering exceptional customer service — especially when it comes to watch repairs.

Whether it’s a simple battery replacement, reseal, or a full mechanical overhaul, I understand just how important your timepiece is to you — both in function and in sentiment. 

From luxury Swiss brands to cherished heirlooms, I personally manage each stage of the repair process to ensure every watch receives the attention it deserves. I work closely with our skilled watchmakers and trusted specialists to make sure each timepiece is returned in the best possible condition.

I’ll keep you updated throughout, so you’re never left wondering where your watch is or what’s happening to it. My goal is to make the entire experience clear, reassuring, and tailored to your needs — so you can feel completely confident your watch is in safe hands.

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Marcos – Head Watchmaker

I’m Marcos, the head watchmaker here. From quartz to automatic and mechanical watches, I meticulously assemble, repair, and restore each piece, aiming for impeccable timekeeping and timeless elegance.

My passion lies not just in the technicalities of watchmaking, but also in the joy it brings to customers. There’s nothing more rewarding than seeing a satisfied smile when a cherished timepiece is returned, ticking perfectly once again.

Whether fine-tuning delicate gears or servicing quartz components, my work is driven by an unwavering pursuit of excellence. 

EXCELLENT
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Based on 7 reviews
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Tilly S profile picture
Tilly S
15 August 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was very nervous about getting my Omega serviced as it is extremely sentimental to me. I was recommended PWR and they did not disappoint! I felt looked after from start to finish and they kept communication open the whole time, which really made me feel at ease. Highly highly recommend, I’m so happy to be wearing my watch again!
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Alex Trotter profile picture
Alex Trotter
18 July 2025
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I’ve had repairs done by other companies and it’s always felt like a painful process and taken too long. But they made it pain free and completed the repair in incredible time
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LisaJane 01 profile picture
LisaJane 01
12 June 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service great communication and a first class repair, would highly recommend and will never send my watch repairs anywhere else!! Great job 👍🏼
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Michael Smith profile picture
Michael Smith
7 June 2025
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I had been putting off getting my tag carrera watch serviced for more time than I should have when I was recommended PWR. Doing everything via the post gave me no excuse anymore, the communication and service I received was excellent and my watch is now working perfectly. Would definitely recommend to anyone.
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Nathan Jandrell
6 June 2025
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I very rarely leave a review however due to the exceptional experience and service I received I feel compelled to ensure others receive the same, can’t fault the service from start to finish. Will never go anywhere else for a repair, already got another watch in for a repair and two other friends have also.
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Zac Renmant profile picture
Zac Renmant
4 June 2025
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Absolutely brilliant service from PW Repairs while my Tag Heuer was being serviced. Everyone I spoke to over the phone was friendly and genuinely kind. The whole process was smooth from start to finish, with clear updates and everything explained really clearly to me. I would highly recommend!
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Penard Watermill profile picture
Penard Watermill
27 February 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had my Rolex serviced by PWR recently, fair price and kept informed of the progress along the way. Very impressed, will use them again in the future.
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Quality Watch Repairs By Post

Complete our online Watch Repair Form to receive contact from our expert team within 48 hours providing instructions on how to safely package your watch to send to us.